Privacy Policy
Last updated: [date]
This policy explains what personal information Rent Your Spot collects, why we collect it and how we protect it. It is written to follow Canadian privacy law.
1. Who we are
Rent Your Spot runs a marketplace for monthly parking at rentyourspot.com. For privacy questions, contact us at privacy@rentyourspot.com.
2. Information we collect
- Account details: your name, email address, phone number and password. If you sign in with Google, we receive your name and email from Google.
- Listing details (hosts): the address of your spot, photos, size, price and access instructions.
- Booking details (renters): your start date, licence plate number and messages with hosts.
- Payment details: payments and payouts are handled by our payment provider. We do not store full card numbers or bank details on our own servers.
- Technical details: your device, browser, IP address and how you use the site, collected through cookies and similar tools.
3. How we use your information
- To create your account and run bookings and payments.
- To show listings on the site and map.
- To contact you about your bookings and account.
- To prevent fraud, keep the site safe and follow the law.
- To improve the site and understand how it is used.
4. Who sees your information
- Other users: a host sees a renter's name and licence plate once a booking is requested. A renter sees a host's exact address and access instructions only after the booking is confirmed. Before that, listings show an approximate location.
- Service providers: companies that help us run the site, such as our web host, payment provider and email service, only for those purposes.
- Authorities: when the law requires it, or to protect people's safety.
We do not sell your personal information.
5. Cookies
We use cookies to keep you signed in, remember your choices and understand how the site is used. You can block cookies in your browser settings, but parts of the site may stop working.
6. How long we keep it
We keep your information while your account is active and as long as needed for bookings, accounting and legal reasons. We then delete it or make it anonymous.
7. Keeping it safe
We use reasonable security measures to protect your information. No website can be fully secure, so please use a strong password and do not share it.
8. Your choices and rights
You can ask to see the personal information we hold about you, correct it or delete it, and withdraw your consent where we rely on it. Contact us using the email above. We may need to confirm who you are first.
9. Where your information is stored
Our service providers may store information in Canada or in other countries, where different privacy laws may apply.
10. Children
Rent Your Spot is for adults aged 18 and over. We do not knowingly collect information from children.
11. Changes to this policy
We may update this policy and will post the new version here with a new date.
12. Contact
Questions or complaints about your privacy? Contact us.